** Please allow 3-5 business days for your order to be processed and shipped.
Domestic (The United Kingdom) Shipping
- Standard Royal Mail Shipping costs £2.99, or is free for orders of £50 or more. Estimated delivery time is 1-7 working days from dispatch.
- Royal Mail Tracked costs £3.99 - Royal Mail Tracked orders will be prioritized and shipped before standard shipping orders. Tracking number and estimated dispatch date will be provided. Estimated delivery time is 1-3 working days from dispatch.
- Next Day Delivery costs £7.99 - Not yet available but working on this!
International Shipping
- Europe: £9.99
- US, Canada, and International: £12.99
We use Royal Mail Tracked and Signed. Shipping might take 5 to 15 business days.
We are not responsible for any customs fees, taxes, or additional charges that may apply upon delivery. Please check with your local customs office regarding any potential fees.
Wrong Address Policy
In case the customer gives us an incorrect or incomplete shipping address and the order doesn't make it to its destination, we cannot take responsibility for replacing the order or issuing a refund.
If you happen to notice a mistake in the address after placing your order, please reach out to us as soon as possible via email at info@andeajewellery.co.uk. If the order has not yet been shipped, we will do our best to help resolve the issue.
** Working days are Monday to Friday from 10:00 AM to 4:00 PM and exclude all bank holidays or public holidays.
